POLICIES
Deposit/Payment
A $75.00 deposit
for the Premium Package is required at the time of
reservation. The Economy and Super Saver require a $200 deposit at the
time of reservation. The remaining balance will be due prior to checking
out on the last day of your stay. We accept cash, checks and
credit cards (including Mastercard, Discover, and
Visa). There will be a $30.00 fee charged for all returned checks. If
paying by check, please mail to:
The Creative Hideaway, P.O. Box 408,
Fortville, IN 46040.
Cancellation/Refund Policy
Premium Package Guests may reschedule their weekend (limit
of one rescheduling) without penalty if done so within one month of stay.
Also, guests may transfer their stay to a friend without penalty at any time.
In the event of cancellation, the following policy will be applied. Cancel
60 days or less, prior to your stay and you are eligible for a full
refund minus the deposit. For cancellations made less than 14 days
prior to your stay, the entire amount paid will be non-refundable.
Economy and Super Saver
weekends require a $200 non-refundable deposit however, weekends may be
rescheduled with at least 30 days notice. Limit of one reschedule per
reserved weekend.
Severe Weather Policy
In the event of severe weather that prevents
the guest from attending or completing a scheduled weekend stay, the guest
may reschedule their weekend to a different weekend based on availability.
The Creative Hideaway will not issue refunds for weekends cancelled due to
weather conditions.
Group Policy
Reservations for groups of six or more will receive a $10 discount per person
and a reservation for groups of ten or more will receive a $25 discount per
person. In the event a group of ten or more drops below ten but at least
six, the discount will be $10 discount per person. If a group of six,
drops below six the cost will be the normal published rate. These discounts cannot
be combined with any other promotional offer.
Privacy Policy
The Creative Hideaway respects your privacy.
We do not sell, rent, loan or transfer and personal information regarding our
guests to any third parties. Any information you trust us with is handled with
the utmost security.
General
The Creative Hideaway is not responsible for lost or
stolen items. Absolutely NO alcoholic beverages allowed on the facility
grounds.